IT Support & Computer Repair Services in Kenya Managed support, on-site visits, computer repairs and troubleshooting

Both. We support businesses under ongoing arrangements and take one-off repair jobs for homes, home offices and small businesses. Desktop and laptop repairs, upgrades, virus removal and data transfer are handled by the same technicians who run our business support.

Yes. We attend offices across Nairobi and the surrounding area for hardware faults, new equipment, cabling, network problems and anything else that cannot be fixed remotely. Where a problem can be solved remotely, we say so rather than send someone out.

That is most of our clients. We handle the day-to-day problems your team reports, keep backups, updates and security in order, and coordinate with suppliers and internet providers, so nobody internally has to become the accidental IT person.

Yes. Remote sessions cover staff anywhere in Kenya with an internet connection. Software faults, email problems, printer configuration and most user-facing issues are resolved that way without anyone travelling.

Per-call support means you contact us when something breaks and pay for that work. Managed support is a regular arrangement where we monitor, maintain and update your systems on a schedule, which is what prevents most emergencies happening at all. We will tell you honestly which suits the size of your business.

Yes. We start by documenting what you actually have — machines, software, licences, backups and network layout — then tell you what is working, what is at risk and what needs attention first. Nothing gets replaced simply because someone else set it up.